"[T]he real flaw in Hillary's presidential campaign was the lack of any clear lines of authority. Her 'team of rivals,' as she thought approvingly of them, assured she would remain in total top--down control. But it is often necessary to tell a candidate what she doesn't want to hear in a cold, hard, neutral manner. With Hillary, the word among her staff was 'I don't want to be spanked by Mama.' "
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