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Friday, January 05, 2007

Media: Another Funeral in Philadelphia

They had another funeral at the once mighty Philadelphia Inquirer this week, this time the layoffs of 71 reporters and editors.

I worked 21 years for the Inky’s rival, the Philadelphia Daily News, but my heart is just as broken as if I had lost a dear friend – or in this case nearly five dozen of them.

Joe Gandelman, the maestro of The Moderate Voice, a fine blog where I also hang my hat, can relate. Joe also toiled for Knight Ridder, the newspaper chain that owned the Inky and News until it lost its mojo, and has recently learned that one of his best friends, a publisher for another major chain, is again looking for work.
This is yet another manifestation of the sea changes roiling the newspaper business because of outside forces as well as the failure of newspapers themselves to adapt to a rapidly changing world.
ENTER DARTH VADER
I rarely blog about my former incarnation as an editor and reporter. Much of what transpires in the rarified air of newsrooms has little consequence for the Average Jane, although too many journalists would beg to differ because they have been breathing that air for so long. Nevertheless, the sad saga of Philadelphia’s two newspapers is worth telling and reflecting on.

During my two-plus decades in Philadelphia, the Daily News and Inquirer won a combined 19 Pulitzer Prizes and in their own rather different ways exemplified the best in journalism.

The Inky covered the world with a savoire-faire that earned it the lion's share of those Pulitzers, while the News, a fesity tabloid, covered the city in a way that was so intimate and so street smart that editors from out-of-town papers flocked to its newsroom to try to understand -- and emulate -- why it had such a deep bond with its readers.

Both papers made money. In the Inky's case, buckets and buckets of money. But this wasn't enough for a venal suit by the name of Anthony "Tony" Ridder, chief executive of Knight Ridder.

Back in the day, Knight Ridder was the class of U.S. newspaper chains because of its commitment to excellence, and even in the years before Ridder ran it into the ground its reporters were well ahead of the rest of the mainstream media in reporting what was really going on in Iraq.

But at some point the balance between having well-resourced newsrooms and keeping Knight Ridder's stock price up tipped in the direction of Wall Street, and Ridder was the tipper in chief.
Ridder said two things that best exemplify why he became the Darth Vader of an industry that trashed newspapers although they were in decent financial health, remained viable investments and were vital players in their communities.

First, Ridder infamously remarked that Knight Ridder was moving to San Jose from its longtime Miami headquarters

So that it could be closer to the Internet.

Then he had this to say when the Inky won multiple Pulitzers in 1987:
"I'd like to see it win a Pulitzer for cost-cutting."
Ridder, with the acquiescence of his Tweedledum board of directors, slowly bled the News and Inky. Although there was not a direct cause-and-effect relationship because of the aforementioned inability of papers to adapt to changing times, the circulations of both went into precipitous declines.

Ridder put Knight Ridder on the auction block late in 2005, and after numerous machinations, the considerably leaner Inky and anorexic News were "saved" by a group led by Brian Tierney, a Philadelphia public relations guy, meaning that the papers would be locally owned for the first time in decades.

That might seem like a good thing, but the group had zero publishing experience and it shows.

Tierney promised not to make further cutbacks, but there have been several rounds of them. Tierney promised not to shake up the hierarchy of editors, but he fired the Inky’s editor in chief.

Tierney also promised to not meddle with editorial content. So far he was been true to his word, but that seems to be of little consequence because he, like Ridder, also is bleeding the Philly papers.

THE TRAIN LEAVES THE STATION
Although newspapers are leading agents of change, they have been slow to embrace change themselves. This is nowhere more evident than with the Internet and blogosphere, and the websites of the Inky and News are good examples of the change-averse culture that still permeates their newsrooms despite the gun that they have had to their heads for quite some time now.

When I bailed from the News in 2001, the print edition was losing readers in droves, but relatively few of them were being lured to the paper's website although the Internet was The Next Big Thing.

The website was a mess because almost no one except the webmaster took it seriously. Certainly not the people with the big offices. And no matter how big the story, updating anything on the website during a news cycle took an act of Congress.

For better or worse, the Internet is the future of Philadelphia's newspapers and the people running the show still aren't getting it right a decade after the Web train pulled into the station and the smart money warned that they'd better jump on board with both feet or else.

Part of this malaise is (again) the fault of Tony Ridder, but in fairness it has a whole lot more to do with the world outside the newsrooms of the two papers, which has been changing at a speed that most newspaper editors have neither recognized nor appreciated.

Among the changes are the death of the evening newspaper and the emergence of cable news channels and the 24/7 news cycle, but the biggest change is the Internet.

I've been tracking my own changing websurfing habits over the five years since I left the News.

Back then, I visited three or four blogs and 15 or 20 newspaper websites a day. Today I visit 30 to 40 blogs and perhaps five newspaper sites. I still buy the dead-tree edition of the Sunday New York Times because it remains a great deal even at $5 a pop and it feels good to hold a newspaper in my hands. Oh, the nostalgia!

Although I regularly read Will Bunch, the News’s world class blogger, and Dan Rubin, his counterpart at the Inky, I seldom do more than glance at the papers’ websites and on some days don't even do that. Too little breaking news. Too little special content. Too much yesterday and too little tomorrow.
(The News is so short handed that Bunch, who in baseball parlance is a franchise player, is unable to blog as often as he would like because the City Desk sends him out to cover fires and other news stories.)

Don't get me wrong. Snazzy websites, world-class bloggers and interactivity out the wazoo are not cure-alls for what ails Philadelphia's newspapers, let alone others.

But they are the only proven way to stanch the loss of old readers and (gasp!) even attract new ones, and that message still has not sunken in.

I wonder whether it ever will.

37 comments:

  1. Anonymous11:38 AM

    Content has been affected, e.g. coverage of the slots issue in which Tierney had a direct stake,

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  2. Anonymous:

    Can you be more specific? Did he tell Bill Marimow to have reporters cover it in a certain way? Or what?

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  3. Anonymous12:06 PM

    i agree with everything you say. i spent 25 years in the biz and left in 05. but if wrongheaded editors are what is wrong, then what is the answer? fire all the old goats like marimow etc and hire all 25 year old editors who grew up online and get it? the biz is still run by aging white males who think bruce springsteen is still hip. and let's face it, most journos think they are smarter than readers and just everybody else. in the end, that fallacy will be the biz's biggest downfall.

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  4. Dreaming:

    Except for the Bruce Springsteen part, I agree with you 100 percent.

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  5. Anonymous1:14 PM

    Daily News' editor is African-American; one of two of his deputies is a woman.
    So much for aging white males running things -- at least here, at the "feisty" Daily News.
    As to putting 25-year-olds in charge, they may "know" the internet, but they "know" very little else. I was 25 once, so I know where they are at, but until they reach my age, they will not know where this "old head" is at.
    Maturity does not = hardening of mental arteries.
    When I was 25, I read newspapers. (But I didn't have the distraction of "needing" to heed my Blackberry and waste time "gaming" on a PlayStation 3.)
    Fire away kiddies.
    Take care, Shaun, you are remembered and missed.
    Stu Bykofsky
    Philadelphia Daily News

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  6. Anonymous1:15 PM

    I laughed at the Bruce Springsteen comment considering I went to a concert with you and a couple of other DN colleagues many many years ago.

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  7. Terry:

    We were much older then. We're younger than that now.

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  8. Stu:

    How you doin' you old (pardon the term) pooperoo?

    The Daily News has always been the exception -- and exceptional.

    But couldja ask the City Desk to spare Will from doing Pet of the Week so he has more time to blog?

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  9. Anonymous2:30 PM

    OK, Stu, I'll take the bait.

    I grew up reading the Inquirer & the Daily News. Since I left the Philly area I keep up on the news I care about (Eagles, mostly, and the occasional Street scandal) via the Philly.com web site.

    The site is not great, no question about it. It serves its purpose for someone like me who wants to read the articles I can't get via the printed paper. And while it's trying to do better with the blogs and polls and video, it's clearly behind its competitors', so it will only attract a local audience. And with a small audience comes limited revenue from advertisers.

    Can a news site like Philly.com ever compete with big media web sites like NYTimes.com, CNN.com, MSNBC.com, or WashingtonPost.com? Or news portals like yahoo.com or news.google.com? And if the site can only succeed locally, how to make it the overwhelming success it needs to be? After all, the only newspapers that have a fighting chance of surviving in this climate are those that can establish an audience and a revenue stream online.

    The content you & your fellow journalists write will be read less & less on paper and more & more on the screen. Disparage the 25 year-olds all you want, but we're not afraid of this truth -- we're ready to deal with it head-on and make sure that newspapers have a future in a digital age. The questions I posed above are not ones that can be answered solely by experienced journalists steeped in the change-averse culture of the newsroom.

    Who am I that I can write all of this? I am a 28 year-old technology director for one of the big newspaper web sites. I live and breath this stuff daily, working closely with experienced editors and journalists like you. I have a well-developed, informed vision for what my site should be and how it should complement the printed paper. But I find that the longer a co-worker has been with the paper, the less s/he is able to grapple with the real challenges the newspaper industry is facing.

    Forgive me if I sound disrespectful, Stu. You know what it takes to write a great story, but figuring out how disseminate it in today's 24/7 on & offline news culture takes a person with a very different skill set -- and invariably the person with that skill set is young.

    Shaun -- I know this responds to only a fraction of what you wrote in your entry. I agree that Philly's problems are far greater than what to do with its web site. But when people increasingly read their news online and increasingly find their needs satisfied by less specialized news outlets, how else can the Philly papers compete?

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  10. TAH:

    You are preaching to the choir.

    I mean no disrespect to my former colleagues who have not jumped ship like I did and have survived the bloodletting, because they love the Daily News and know that even in its anorexic form, it is still a special paper.

    But when I was holding down a desk there, management was unable to think outside the "If It Bleeds It Leads" box and get beyond the punchy headlines and gimmicks with any consistency.

    That lack of vision haunts the Daily News each and every day.

    Yes, there is a shortage of people and resources, but there still is a lack of creative thinking. Punchy headlines and gimmicks, coupled with a bland website that masks the paper's feisty character, won't float a reader's boat in this day and age.

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  11. Anonymous4:00 PM

    Yup, afraid so. If you're reading it here, then it's true, we're all just preaching to the choir.
    There again, if you're living somewhere a long away away, with limited access to newspapers, the web has to be the way to go [and save trees at the same time].
    Cheers

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  12. Anonymous5:05 PM

    Interesting reading, especially the part about the News being so understaffed that the guy can't blog nearly enough.

    Across the river from Philly, in the Gannett State, they're embracing the Internet wholeheartedly ... yet trying to do it with so few people that we barely have time to go to the bathroom (and they still haven't issued us Depends so we can go about all of our business at once, despite repeated requests).

    They take great pride in saying how they haven't had to lay people off, especially in Asbury (until very recently, that is) but no one takes notice of the fact that the reason they're not laying people off is they don't have to -- people are running screaming from there, Asbury in particular, and this is old guard and young guns alike. People are leaving the business, going to grad school, taking lower-paying jobs, anything they can do to avoid a guy who makes Darth Vader look like a humanitarian. This guy's humanity skipped out a long time ago, and none of the higher ups seem to care. Hard work, ideas, none of it matter to this guy. The only thing that matters is telling him he's right 24/7.

    We're posting breaking news, all right, but a lot of it is rewritten AP copy because the newsroom is a ghost town. There's nothing in the print edition except high school scores and community award stories that are weeks old. Oh, yeah, and the infernal contests the papers offer.

    Gannett preaches local-local-local, but somewhere along the line, the idea of giving readers substance -- online or in the paper -- has gotten lost in the Gannett State.

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  13. Anonymous5:39 PM

    Hey Shaun -- Just stumbled across your blog and the latest comments on the Daily News/Inky.

    As I remember my stint at the Daily News, we did quite a few things "out of the box" -- like pushing the entire staff out of the newsrooms (sports and features included) to really cover what went on with the city's criminal courts during one day (and publishing the 20-some stories, photos, etc. the next day). And there were lots of other things that you were often responsible for that were "out of the box." What's too often lacking today seems to be any real imagination and that's the one thing, at least for some of the time before the corporate suits really took over, that was great about the Daily News.

    Point two -- It was pretty easy to see that there was going to be big problems at the papers when, going in, it looked like the new owners were leveraged to the tune of about $300 million. The bankers can make the stock market forces look like wimps when it comes to getting their money. So, going in, it may simply be that Brian and friends didn't invest enough equity in the deal to be able to survive the costs today of running a daily newspaper today, no less reinvesting in the product as they promised.

    Jack Roberts
    (former Daily News staffer)

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  14. Great to hear from you, Jack:

    You are correct that when you ran the Daily News newsroom, we did indeed do many things "outside of the box," but in all due deference, that was a golden age at 400 North Broad for both papers. We were flush with staff, including some stars whom we hired after the Evening Bulletin folded and cherry picked from other papers. We had a huge news budget. We had NO competition -- except the Inky and to an extent the local TV stations. The Internet was something that a few computer wonks dabbled in on university campuses.

    I would argue that not only have times changed, but the imagination deficit has grown among the people running the News. The world has changed so radically outside of their box that it's really tough for them to think outside of it at all, let alone in dynamic ways. The Ellen Foley Reign of Error at the start of the new millennium as managing editor came at the worst possible time -- when the News should have been kicking into high gear to meet all those new challenges it was being run by a fussbudget whose idea of being imaginative was adding pecans to chocolate chip cookies. At least I have her to thank for encouraging me to leave the newspaper business. I had built up so much stress because of her wretched, back-biting management style that she probably saved my life. Thanks Ellen.

    Whether Tierney is in deep sh*t because of a lack of enough equity I cannot say. That is your area of expertise. But he gets zero sympathy from me. I am reserving that for all of the people who are suffering because he has not lived up to his promises.

    I do know that as a good Catholic, Tierney is well aware that greed and lying are sins. So is destroying newspapers, Brian.

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  15. Anonymous7:13 PM

    Hi, Shaun! How are you?

    I work at the Daily News, and read this thread with interest. The comments about the lack of imagination even now struck me hard.

    Maybe it's true, simply because we are smaller, and working like crazy.

    But there is something else: I can think of at least two examples of amazing new features -- Will's Attytood blog and Brad Guigar's Phables, a full-page, once-weekly cartoon column -- that were either stymied or neglected before the cutbacks, and thrived afterward.

    I know that sounds pollyanna, but it is true: A bigger ship is much harder to turn.

    We have very little management to get in the way of good ideas now. If it's good, it's probably getting into the paper or online.

    Shaun, was that the case when I came to the DN (and I thought you must be the best editor in the world because you worked with Kitty Caparella)?

    It's not easy to work with a small staff. Everyone works incredibly hard here. We could do better at many things. However, we have a lot of fun, we break a TON of stories, and we still can do groundbreaking work (you really should see Phables; I know you see Attytood).

    One other thing: Yes, Will covers fires sometimes. We think covering fires is pretty important news.

    We also give him time and full support to expose Rick Santorum for American Prospect -- because at the same time he did it as a front page for us.

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  16. Anonymous7:44 PM

    the only time i ever read the daily news was in 2000 when i was in town to cover the gop convention. i was stunned by how good it was. i gather it's gone down the toilet since then. too bad.
    either way, the discussion mostly misses the point that a paradigm shift is under way and many, if not most, of the old hands at papers like the daily news are simply too over the hill to make a transition to the online universe. blogs and interactivity are just two of the new ways that dead tree products will have to embrace in order to survive.
    as to covering fires, my god, thats so antidiluvean in today's world. by tomorrow, the fire is old news, like today's weather, and tv, or the website, will have covered all that needs covering.
    the biz today is still so full of overly opinionated know-it-alls (like me) that i fear the way out of the forest may never be found.
    but its clear that the kind of star power that once was conferred on young staff writers will have to be switched to those who can make news websites work best. a lot of romanticism is soon to go out the window as local papers like those in philly, minneapolis (la times is next?) come to grips with new realities.
    the times, as dylan once sang in a way that scared parents, are a-changin, again. only this time the ones who must get out of the way are the same rebels who took over the biz after watergate and woodward and bernstein. that's really when the regional papers started filling up with kids who thought they knew it all. their day is coming to a close.

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  17. Hi Wendy:

    First of all, I appreciate that you have the brass to respond to some pretty blistering criticism. Aside from your gratuitous slam of Kitty, I appreciate everything you said. I have to emphasize again that I mean no disrespect to you and others who have not jumped ship because I know that all of you love the Daily News and indeed work very hard. And I need to be very clear that with the exception of the very rare butthead like Ellen Foley, the News was very good to me and I have 21 years of very fond memories. Just keep your mitts off of my pension, okay?

    All that said, and again noting that the News has been dealt a bad hand first by Darth Ridder and more recently by Saint Brian, I find your arguments unconvincing.

    I believe that your website is the biggest part of the New's future, but it sucks with a capital "S." It looks no different and has little new content than it did years ago. Your webmaster told me months ago that a new template was on order that would deal with the visual fustiness and give Attytood greater play. It didn't happen. It didn't happen. What message are you sending to faithful readers like me and drive-by readers whom you want to come back by spluttering along with one of the more sad sack big-city newspaper websites anywhere?

    I think that covering fires is really important too, but to send out a franchise player to cover them because they're really important -- and not because you're so shorthanded -- is lousy management. Knock it off! And I have not lost my appreciation for breaking stories. I just don't think that they matter as much if you don't have the savvy to pitch them to a larger world.

    Yes, smaller can be better, and I'm sure your reporting staff if just bursting with ideas. When do you plan to start getting them onto the website?

    By the way, I'm glad that you are having fun. And most of all, I hope that you and your fellow editors can get things turned around before it's too late. Monday morning would not be too early to start doing so. In the meantime, have a good weekend, and say hi to Brian for me.

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  18. Dreaming:

    As a Watergate era reporter and editor, you really hit a nerve. It hurt, but thank you.

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  19. Anonymous9:42 PM

    Shaun---
    You were certainly one of the most creative people at the Daily News when I did my tour there (and didnt leave happily). I share your disdain for Tony Ridder and have been wary about the Reign of Tierney, but mostly for sorry for the suvivors left there---reminds me of the chaos at the Bulletin in its death throes. I have a speck of optimism that newspapers will settle to a pleateau after this Age of Dumbness in which they still attract readers with sharp local news, sports, incisive comment---hell, like the old DN. Anyway, great to see you writing with verve.......Sandy Grady

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  20. Anonymous12:41 AM

    Shaun: Slam of Kitty??? Um, not by me...she's amazing. Talk about franchise players.

    Dreaming: As to this: "many, if not most, of the old hands at papers like the daily news are simply too over the hill to make a transition to the online universe."

    Huh? Which old hands? Sorry, Dreaming, you lost me there. Not me -- I'm 36; I better not be over the hill, in attitude or otherwise -- not my boss, certainly not his boss. Not my colleagues.

    Fires aren't old news on the next day -- not the way we write them, anyway. We hit the streets to cover breaking news in a deep, give-a-damn way. The other paper doesn't; TV news does only when it's sensational enough to blanket the market. And guess what the biggest story of the year is in Philly? Skyrocketing murder and violent crime rates. It's far and away the number-one issue in our ongoing mayor's race and growing to be one of statewide and even national concern, since now we have one Congressman in that race and one about to jump in. The importance of the issue is something, by the way, that you'd know from the Web site on the issues of that race that the "old hands" at the DN have helped me create with my friends and colleagues at WHYY and the good-government group the Committee of 70. Or check the blog that our crime writers -- believe me, not "old hands" -- write.

    The point of my rant: COVERING LOCAL NEWS IS IMPORTANT. It's important in the micro -- to inform our readers -- and in the macro -- to see the trends that will be more significant later. I will not apologize for asking reporters to cover local news. (Anyway, if we make the mistake of deploying Will incorrectly, usually it's not because he's covering a fire, but because we're tapping his significant editing skills. He's covered one shooting in recent memory; I can't remember the last fire.)

    One thing I do agree with: Our Web site deserves a radical overhaul, and no one deserves to be able to do that more than the quite good people who work there. Personally, I am doing what I can to help them.

    Shaun: You really should join our norgs discussion. Did Will tell you about that?

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  21. Anonymous1:29 AM

    Why are so many posters afraid to use their names? The ones who step up and sign in, are current, or former, DN staffers.
    That's another thing that makes me disrespect this format.
    (Which I found only because it was mentioned in Romensko.)

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  22. Sandy:

    It was an honor to have you stop by to comment. So many presidential campaigns, so many memories. I think it is time, though, that you fess up to having made Dukakis pose in that dumb Army tank.

    On a more serious note, I too hope that the turmoil will pass and the News and Inky can find their groove.

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  23. Stu:

    The decision to allow Anonymice to comment is mine. I can turn on or off that ability at will. I believe the motivations for commenters not using names vary. Unless they're simply flaming someone, I have no problem with that. For one thing, I don't think this discussion would have been as robust and multi-faceted had some people whose jobs might be at stake -- whether in Philly or elsewhere -- had to use their names.

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  24. Hi again, Wendy:

    Once more into the fray . . I could not agree with you more about the importance of local news. The Daily News has held this franchise in Philadelphia for longer than anyone can remember and it is one way that it can -- and many days does -- offer something no other outlet can in the online age. That said, I find the News's macro coverage of the epidemic of homicides to be mind numbing and its inability/unwillingness to hold the hands of a corrupt mayor and leadership-deficient police commissioner to the fire to be, well . . . unfortunate. They are not doing their jobs and as the big local news voice, the News is letting them slide on that. Knock it off! As far as the micro, the News's "If It Bleeds It Leads" approach to local news just doesn't float my own boat anymore.

    You speak volumes about the lack of that creativity thingie in the newsroom that I have hammered on ad nauseum when you acknowledge -- as if it had never occurred to you before -- that your website sucks. Sorry to be the one to break the news, but that sucky website is pretty much your future, not dropping off bundles of papers at Center City newsstands. The website has been treated like a bastard child since its inception and it shows. Your admission leaves the very distinct impression that your 36-year-old self is much more focused on those bundles of papers than online stuff.

    Here's a challenge: Kiko's House is going to revisit the sucky website issue three months hence. We'll see then if there have been substantive improvements. If so, I will be the first to acknowledge them and congratulate you and your peers on your creative thinking. If not . . .

    I went to bed last night feeling badly for having stirred up this ruckus. It is necessary in its own way, to be sure, but I also am sure that the eyeballs of many of my former colleagues -- your loyal, fun loving staffers -- positively bleed when they read the words of yet another person hammering them and their work from a lofty, know-it-all perch. Stalberg once said to me: "Mullen, you're an asshole, but you're a principled asshole." But even as a career pop-off, I get no pleasure from swinging my particular hammer. I didn't feel much better about the ruckus when I awoke this morning, but I rationalize that trying to hammer home ideas on how to save the Daily News and breath some new life into it trumps hurt feelings.

    All that said, I'd like to turn the bus back around to where I started: The fact that the Inquirer also has its share of big problems and arguably has had further to fall. It has. In that regard, you have plenty of company.

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  25. Anonymous9:34 AM

    im not saying fires arent worth covering. i did say 'on the website.' which is where that stuff belongs as soon as someone can write it up and post it.
    im writing this from poolside in miami on a laptop via wifi. welcome to the new world. i wouldnt have seen this whole blog if not for another blog, romenesko, which posted it and got me interested. so, wdnt the remaining dn staffers rather more eyeballs like mine read their fire coverage online, or wd they prefer the few hundred souls who read the print version while sipping coffee on south street?
    shaun is, of course, correct that websites are the future of most papers. i still shell out 50 bucks a month to get the print nyt tossed at my condo door 7 days a week. but i think the luxury of print, with its cumbersome delivery process, may be someday limited to a few national papers, imo.
    ive never seen the dn website, but i take shaun's word that it sucks. even if it stole the k-r template, it wd still suck because k-r's old websites, such as the miami herald's, which im forced to read in miami, are very bad indeed.
    there is an awful lot of willful blindness and denial in the journo biz right now, absolutely no concensus - as if there ever was about anything - and, above all, fear among those still doing the job the old way in the trenches at struggling local papers like the inky and dn.
    ok wendy, its not yr age, its yr mindset thats over the hill. its a big world out here. wdnt you rather reach some of it online than just a few blocks around rittenhouse square?
    yr not alone, though. show me someone in the journo biz who isnt a tad defensive right now and ill show you someone who is either already collecting their pension or is young enough to have no fear of the unknown.
    meanwhile, this is a great discussion like nothing you get out of newspapers. hasnt anyone noticed that much of what papers do put online, in the form of blogs, opinion, interactivity, talkbacks, extended features, photo albums etc is way better than the fairly stilted stuff allowed in print?

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  26. Anonymous9:35 AM

    oops, anonymous is really dreaming, if that helps, stu....

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  27. Journalism Watchdog emailed Shaun privately. Here's the comment and below it my response:

    It was a very interesting article. People need to be reminded of what
    it used to be like so standards don't continue to slide. But that begs
    the question, was the general feeling in the '80s/'90s that things
    used to be better? Thanks for the link.

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  28. Journalism Watchdog:

    Funny thing, but with all of the problems facing the old media today, I am not sure that sliding standards is one of them. For one thing, papers are far more responsive to complaints about accuracy, including factual errors and so-called balance.

    Every generation of journalist feels that their time in the sun is better than the one before it.

    I got my first city newspaper byline in 1967. My mentors were two men and a woman, a city editor and two rewrite people. All were hard drinking, hard smoking and hard cussing. They were, to an extent, throwbacks to Ben Hecht's "Front Page" of a previous generation, but the world was changing at a dizzying pace and in unprecedented ways with Vietnam, the civil rights movement, the first flowering of feminism, sexual freedom, and so on and so forth. They knew they had to ride that wave or drown, but were determined to bring their old-school values with them.

    Next was the Watergate generation, and my mentors had a very difficult time adjusting to the more anti-establishmentarian and more personal style of newspaper reporting that evolved through the 70s, changes in the editor-reporter dynamic, as well as a new kind of journalist called the investigative reporter. My mentors thought their way was the best; the kids who came into the business during and after Watergate thought theirs was. This also was the time when managers began to recognize that they needed to diversify their newsrooms to more closely reflect their communities. While the Philadelphia Daily News has done better than most papers, 30 years later, no one can be happy with the results industry-wide. A key part of the reason that papers have had a hard time growing minority and woman editors in decent numbers is that newsrooms are too damned busy getting out their product than taking the time to mentor young reporters with wildly varying skill levels. (In the 21 years that I worked at the News, it was terrible at mentoring despite bringing in writing coaches and all that stuff.)

    The business became very specialized in the 80s and 90s with a dizzying array of beat writers, analysts and commentators, some of whom were quite good but few of whom were schooled in reporting and writing basics like those that had been pounded into me. I thought these writers were less than whole journalists for lacking that, but that certainly is a generational judgment on my part. I also think that many papers lost their edge during this period and became more what editors and reporters thought they should be, as opposed to what their readers might want and actually need.

    I would characterize the years before the first Internet wave broke in the mid- to late-90s as one of incredible hubris in newsrooms, which blinded editors and reporters to the coming revolution that was going to rock their lives -- and short-circuit some of their careers. The Daily News was not immune; there was a hautiness to too many Inquirer editors and reporting that I found suffocating.

    The last 10 years, of course, have been like nothing that came before. I would imagine that the young reporters of this generation think that theirs is the best, and while too many editors and reporters are still standing on the platform even though the online train has left the station, there has been some very fine work that combines traditional newspapering values with the new technologies, including the use of databases, as well as bells and whistles like chat sessions, podcasts and so on and so forth. While a mixed bag, coverage of the Iraqi war is a great example of the melding of old and new.

    I'm generalizing terribly, of course, but I think this latest generation is the most exciting time of all although I am one of those old farts that Dreaming whines about. I have never been change averse. The challenge of meeting change head-on and trying to excel because of or despite it is very exciting, especially as the traditional reader and viewer bases have fragmented and the MSM has had to build new models -- or perish. I have embraced the blogosphere like a duck to water and it's a blast. And while society has fragmented and assaults on the MSM media by the lunatic fringe on the far left and right can be vexsome, that is yet another challenge well worth meeting head on.

    Once an ink-stained wretch and always an ink-stained wretch. And damned proud of it.

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  30. Anonymous wrote that “I’m not saying fires aren’t worth covering. i did say 'on the website.' which is where that stuff belongs as soon as someone can write it up and post it.”

    Sad to say, Anonymous, that is not happening.

    I neglected to mention in my previous rants that although local news is something that the Daily News does better than its competitors, it remains stuck in the old model insofar that it does not break news on its own website as it happens. Philly.com, an umbrella site for the News and Inky, is erratic at best on national news, let alone local stuff. (Exhibit A on a day when I was paying particular attention to this phenomenon: Philly.com was well behind EVERYONE else in reporting the bombshell story that charges were being dropped against Mark Karr in the JonBenet Ramsey murder. I got the impression that they just didn't give a sh*t.)

    Philadelphia-centric readers like myself who expect to be able to scratch their breaking news itches when they want have learned that they should bypass the News, Inky and philly.com and go to one of the TV station websites.

    Once upon a time, filing online updates as reporters came in from the field from covering Wendy Warren's all-important fires would be difficult and expensive, especially for a paper like the News that is so short on resources. But that is no longer the case. I can file a story or an update 24/7 (with an editor vetting my copy) from my laptop on the big blog where I am a guest contibutor, but the News is stuck in the skip and pretty much uses the hard news area of its website as if it were a traditional once-a-day-newspaper.

    Astonishing, isn't it?

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  31. Anonymous9:55 AM

    some of the more backward news orgs still see online updating as giving away free the content for which they will charge hard copy readers the next day.
    i think that explains the reluctance you sometimes still see to do more than post the day's print version online. some of the small dailies and weeklies have taken to requiring print subscriptions or paid access to view their rather spartan websites. the same thinking is behind this:why give away for free what we charge loyal subscribers to read?
    you could probably make a national survey of which papers still refuse to update, then correlate that to which are still around in five years. i believe those who dont shift resources and energy to their websites will become the next casualties of newspaper shrinkage. then there will truly be a 'funeral in the newsroom' in philly.

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  32. Anonymous2:43 AM

    Shaun,

    As one of half of the Daily News' crime team, I read with interest your original post -- good stuff, by the way -- and the subsequent comments.

    A few thoughts, if I may:

    I find it interesting you that you "seldom do more than glance at the papers’ websites and on some days don't even do that. Too little breaking news. Too little special content. Too much yesterday and too little tomorrow."

    I agree, philly.com is extremely lacking when it comes to breaking news. But how can you critique the DN's content -- "too much yesterday and too little tomorrow" -- if you don't even bother to bat an eye in our general direction?

    I'm all for having an open discussion on the needs of our papers, but comments like that smack of ignorance, and are a slap to our reporters -- who indeed focus on tomorrow.

    (Incidentally ... you have heard of the Next Mayor blog, right? The one that focuses specifically on the next couple tomorrows?)

    Punchy headlines. As a lifelong Philadelphian, I'm going to go to bat for the punchy headlines. They are part of the DN's unqiue, tongue-always-planted-firmly-in-cheek identity. If you want dry headlines, pick up the Other Paper.

    As for gimmicks ... can you be more precise? Do we give away kittens or Cracker Jacks if you buy two hard copies or something? Hmmm ... I digress ...

    You mentioned that there "still is a lack of creative thinking." I found that line to be particularly interesting, because I'll be damned if I can remember the last time I was in a story meeting with you.

    I argue that one of the benefits of working at a leaner DN is that staffers -- particularly younger ones like myself and my partner, Simone Weichselbaum -- have an easier time getting their ideas through.

    Will blazed the blog trail first, but when Simone and I came with the idea of a crime blog, the thing was up and running within two weeks. The blog has turned into a small but feisty place for people to rail against our shrugging commissioner and mayor in the face of another banner year for murder. And you know what? It seems to float some boats.

    Look, Shaun, I'm not trying to be disrespectful or rain on this engaging thread. I think you raised some pretty good points, and you certainly have a wealth of knowledge about our paper and our industry.

    What sticks in my craw is that most of this stuff has been said a thousand times over already, especially during the past year.

    Will Bunch was one of the last bloggers to really devote decent real estate to advancing new ideas, like the norgs.

    Your current post suffers from what in my eyes is becoming a growing cliche -- bloggers who pat themselves on the back for giving newspapers a "tough but necessary" talking to about the ills of the industry.

    Our Web site sucks? We need to find more creative ways to retain readers? Why, thank you, Captain Obvious. How's your sidekick, Redundancy Man, these days?

    If you want to hammer away from a lofty, know-it-all perch, by all means, batter up. Just bring something that's a little more tomorrow to the plate.

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  33. Hi Dave:

    I think that it is fair to say that we have two things in common -- we love the Daily News and we have strong feelings. That is where we part company, because for the life of me I cannot understand why you and Wendy think the News is a better paper with fewer resources. Check back with me after the next round of layoffs -- and they're bound to occur -- and tell me how much better still the paper will now be.

    In all deference to you and Simone and your blogging, please explain to me why your dogged reporting and writing is not posted in real time on the News website and I have to wait until 4 or 5 the next morning to read it when I can go to any number of other websites and get breaking news? I "seldom do more than glance at . . . the websites" because the News has pretty much lost me as a regular reader. Why should I go to the same site day after day after day if my expectations have been lowered and I've found other sites that do a better job of holding my attention -- which is a crucial component of successful online publishing? (Of all the data that I collect at my blog, the one that matters most is not the number of visitors, but how long they stick around. That is, they don't merely click on the site but spend some time there.)

    I again appologize, as I did earlier, for rubbing the News's problems in the faces of you and your colleagues.

    I worked for the News when it sold over 300,000 papers a day and put out three editions, as well as an occasional extra and a fair number of special sections that would boost circulation on a given day. When I left the News it sold barely 150,000 papers a day. That dramatic slide didn't happen by accident. None of us can change what Ridder did to the News, let alone what Tierney is doing. But the old print model is dead. RIP old print model, but it just doesn't seem like that reality has sunken in. Had your website been embraced early on and not treated like a bastard child that had to be fed once a day, like it or not, and otherwise neglected and NEVER updated in a 24-hour cycle, which was the case for the last few years I was at 400 North Broad, we would not be having this discussion. As it is, the News's online presence continues to lag, which this Captain Obvious believes is its best way to check its slide by keeping present readers, attracting new ones and even winning old ones back. What do you think the consequence would be of putting the resources that go into the print edition into the online edition? Just asking?

    I don't know it all, but I know a hell of a lot, just as you have a hell of a lot to learn. In the meantime, keep up the good work.

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  34. Anonymous12:26 PM

    Shaun,
    You were one of the best editors I've ever worked with--and you are GONE. See, that's part of the point. Amid all the angst over readership trends and technology and management and resources, the very fact that you and so many others have left the paper seems more meaningful.

    At the Daily News, it's not just that we don't have enough people to cover all the news, it's that we've lost much of our institutional memory, our verve, our experience, our expertise, our character, our voice (craggy, sardonic, pun-crazy, loveable, witty, biting).

    The losses we've suffered haven't ALL been attributed to budget cuts. [And, yes, Shaun, we do owe much gratitude to Ellen Foley. She kicked us so hard and so often that many of us mourned the loss of our careers at the Daily News years ago.] Imagine, if you will, a website with a PHANTOM RIDER blog. Imagine what the Russell/Nolan team could do on that site. Can you think of anyone better to edit content than Mary Sweeten or Jerry Carrier?

    So while you make valid points about technology, I think we should remember that the problems at the Daily News run deeper. The new (and former) owners would do well to learn a simple lesson: It's much easier for employees to be creative, to be enthusiastic and to continue putting themselves--and their reputation and their byline--on the line when they are treated with respect, kindness and compassion. I'd take that any day over a kick-ass website.

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  35. Oh Theresa, you offer a timely reminder that journalists are people, too. You always were a contrarian. How dare you!

    But you are correct. The problems do run deeper than a sucky website, and I suspect that Wendy's description of a newsroom with survivors who are having "fun" covering fires is somewhat short of the mark. As it is, I would never characterize my fairly brief relationship with her as "fun," although I thought she was a solid editor. Now with you I had fun, even when we agreed, which was fairly often, because our relationship was based on mutual respect (and the fact that you speak French, which came in tres handy when a certain murderer was flushed from his lair in Champagne-Mouton.)

    How about a paper that treats its employees with respect AND has a kick-ass website?

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  36. Anonymous1:18 PM

    Respect AND a good website? Really, now. . .

    No, I'm not having much fun these days. None at all, in fact. But at least it's been a while since I've been kicked in the teeth. At least my current editors--including and, especially, Wendy-- have shown me much kindess and compassion. Maybe a circulation of 300,000 should mean more to me, but right now, I'm just happy when I make it home without a black eye!

    As the French would say, c'est la vie. (or is it, c'est la mort?)

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  37. I would vote for c'est la guerre.

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